Customer Success Associate - Remote

Overview

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

In Short

• Join Veeva Systems as a Customer Success Associate.
• Provide effective customer service for internal and external customers.
• Utilize knowledge of company products and programs.
• Work in a flexible environment, either from home or in the office.
• Be part of a mission-driven organization in the life sciences industry.
• Contribute to transforming the life sciences industry.
• Full-time, exempt position.
• Support customer success and satisfaction.
• Engage with a fast-growing SaaS company.
• Embrace company values: Do the Right Thing, Customer Success, Employee Success, and Speed.

Requirements

• Knowledge of customer service principles.
• Experience in SaaS or life sciences preferred.
• Strong communication skills.
• Ability to work independently and as part of a team.
• Problem-solving skills.
• Familiarity with cloud-based solutions.
• Customer-focused mindset.
• Adaptability to a fast-paced environment.
• Willingness to learn and grow within the company.
• Commitment to company values.

Benefits

• Flexible work environment.
• Opportunity to work with a mission-driven organization.
• Potential for career growth.
• Engagement in a positive impact on customers and communities.
• Competitive salary and benefits package.
• Supportive company culture.
• Access to training and development resources.
• Work with a talented team.
• Be part of a pioneering company in the life sciences sector.
• Contribute to meaningful projects.