Commercial Services CRM Manager - Remote

Overview

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

In Short

• Lead and scale CRM projects successfully.
• Build and maintain strong customer relationships.
• Optimize the organizational structure for the CRM suite.
• Manage and optimize the CRM Professional Services team.
• Contribute to scaling commercial services business.
• Ensure high customer satisfaction and operational success.
• Shape hiring strategy and develop talent within the team.
• Drive business growth and champion new value propositions.
• Work in a flexible environment supporting remote work.
• Join a mission-driven organization committed to making a positive impact.

Requirements

• Proven ability to build and manage customer relationships.
• Recognized mentor with excellent communication skills.
• Ability to attract candidates fitting Veeva culture.
• 10+ years of work experience with demonstrated growth.

Benefits

• Medical, dental, vision, and basic life insurance.
• Flexible PTO and company paid holidays.
• Retirement programs.
• 1% charitable giving program.