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Technical Account Manager - Remote

Posted 6 weeks ago
All others
Full Time
Switzerland

Overview

The Technical Account Manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements at Veeam. The focus is on architecting and project management of availability solutions, including data protection and monitoring.

In Short

  • Provide input to the writing of proposals and Statements of Work
  • Support delivery implementation and consulting services
  • Provide overall project guidance including plans and updates
  • Assist with assessment and design of solutions
  • Create white papers and custom documentation
  • Deliver onsite knowledge transfer on Veeam Software solutions
  • Document configuration and completed activities
  • Analyse installed environments for optimal configurations
  • Facilitate communication between client and Veeam support
  • Identify additional needs within the client’s environment

Requirements

  • VMware VCP, Microsoft MCSE or equivalent experience
  • Prince 2, ITIL, PMP, or equivalent experience
  • Bachelor’s Degree in technology required
  • Hands-on experience with Veeam’s Core products
  • Proven Consulting and Project Management experience
  • Excellent communication and interpersonal skills
  • Experience with virtualization technologies such as VMware and Hyper-V
  • Experience with disruptive storage systems and technologies
  • Hands-on experience with networking protocols and equipment
  • Business proficient in German and English

Benefits

  • Modern, energetic working environment
  • Opportunities for professional growth and promotion
  • Salary ranges depending on skills and expertise
  • Flexible working hours
Veeam Software logo

Veeam Software

Veeam Software is the leading global provider of data protection and ransomware recovery solutions, dedicated to empowering organizations to not only recover from data outages but to thrive in the face of challenges. With a focus on radical resilience, Veeam offers a comprehensive Data Platform that secures and ensures the availability of applications and data across hybrid cloud environments. Headquartered in Seattle and operating in over 30 countries, Veeam serves more than 450,000 customers worldwide, including a significant portion of the Global 2000, by delivering exceptional products and support experiences. The company is committed to simplicity and customer success, fostering a collaborative environment that encourages innovation and excellence.

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