Director of Account Management - EMEA - Remote

Overview

As the Director of Account Management for EMEA at Vanta, you will drive retention and expansion of the customer base, leading a team of Account Managers and collaborating with various departments to ensure customer satisfaction and growth.

In Short

• Lead high-performing teams of Account Managers across EMEA.
• Hire and develop managers to achieve sales quotas.
• Drive revenue retention and upsell performance.
• Implement strategies for account retention and expansion.
• Engage directly with customers to build executive relationships.
• Collaborate with leadership to refine success playbooks.
• Align customer feedback with product and marketing strategies.
• Influence GTM strategy as part of EMEA leadership.
• Foster a culture of accountability within the team.
• Represent Vanta at industry events and meetings.

Requirements

• 10+ years of customer-facing experience, with 5+ years in management at a SaaS company.
• Proven track record in revenue retention and expansion in EMEA.
• Experience leading teams serving mid-market and enterprise customers.
• Strong executive presence and relationship-building skills.
• Collaborative mindset with cross-functional influencing ability.
• Analytical thinking and data-driven decision-making skills.
• Experience in a fast-paced startup or growth-stage SaaS company.
• Enthusiasm for cybersecurity and customer trust.

Benefits

• Competitive salary and equity.
• 100% covered medical, dental, and vision benefits.
• 16 weeks paid parental leave for all new parents.
• Health & wellness stipend.
• Remote workspace and stipends for internet and mobile.
• Commuter benefits and tax schemes.
• Pension matching.
• 11 paid holidays plus 25 days PTO per year.
• Virtual team-building activities and company events.