Account Manager - Remote

Overview

As a member of Vanta’s Account Management team, you will be responsible for the expansion and retention of a subset of Vanta’s Customers by developing and maintaining strong relationships with our customers.

In Short

• Develop and maintain strong relationships with assigned accounts, acting as a trusted advisor and strategic partner.
• Develop a deep understanding of Vanta’s current product offerings and take initiative to learn Vanta’s product roadmap.
• Maintain strong partnerships and alignment with CSMs to understand customer health.
• Collaborate on account plans that identify new opportunities for expansion.
• Manage the entire sales cycle of any expansion or renewal opportunity.
• Accurately forecast monthly expansion and churn.
• Keep a relentless focus on the customer needs and provide a consultative approach.

Requirements

• Have 3+ years experience selling to or managing customers.
• Strong ability to prospect and build pipeline without assistance.
• Exceptional communication skills (written, verbal, visual).
• Be highly motivated with a sense of urgency.
• Able to effectively collaborate with a wide range of departments.
• Previous experience in security and compliance is not required, but highly desirable!

Benefits

• Industry-competitive compensation.
• 100% covered medical, dental, and vision benefits.
• 16 weeks fully-paid parental Leave for all new parents.
• Health & wellness and remote workplace stipends.
• Family planning benefits through Carrot Fertility.
• 401(k) matching.
• Flexible work hours and location.
• Open PTO policy.
• 11 paid holidays in the US.
• Offices in SF, NYC, Dublin, and Sydney.