On-Site Support Specialist - Remote

Overview

The On-Site Support Specialist performs support functions primarily at a customer location, focusing on excellent customer service and various operational tasks.

In Short

• Provides excellent customer service to enhance relationships and drive sales.
• Works more than 50% of the time at the customer location.
• Acts as a lead/mentor to other employees.
• Performs various support functions including ART, VMI, delivery, and customer service.
• Requires a high school diploma or GED with 3-5 years of related experience.
• Reliability, organization, and attention to detail are essential.
• Moderate computer skills are required for internal and external communication.
• Must be able to lift and move heavy items (up to 100 lbs).
• Valid driver's license and good driving record are required.
• Offers a comprehensive benefits package including healthcare and 401(k).

Requirements

• High school diploma or GED.
• 3-5 years of related experience or equivalent combination.
• Strong customer service and communication skills.
• Ability to multi-task and manage time effectively.
• Moderate computer skills for information processing and product searches.
• Industry experience preferred, especially in warehouse settings.
• Certification to operate a forklift may be required.
• Must be able to lift up to 50 lbs.
• Good driving record and valid driver's license.
• No supervisory responsibilities.

Benefits

• Healthcare coverage options.
• 401(k) plan.
• Tuition reimbursement.
• Vacation, sick, and holiday pay.
• Opportunities for career growth within a global company.