Technical Support Specialist - Atomic and/or Molecular Spectroscopy - Remote

Overview

The Technical Support Specialist will be responsible for providing on-site support for customers, including installation, maintenance, and repair of systems solutions related to atomic and molecular spectroscopy.

In Short

• Support customers through installation and maintenance of systems solutions.
• Diagnose and resolve product performance problems.
• Ensure customer satisfaction with preventive maintenance advice.
• Collaborate with internal teams for customer solutions.
• Deliver technical training and workshops.
• Travel up to 75% for on-site support.
• Requires a technical high school diploma in relevant fields.
• Minimum 2 years of experience in spectroscopy.
• Advanced English proficiency required.
• Valid driver's license needed.

Requirements

• Technical high school diploma in Chemistry, Electronics, or Environmental Sciences.
• Post-graduate degree or certification is desirable.
• 2+ years of relevant experience in atomic/molecular spectroscopy.
• Advanced proficiency in English (speaking and reading).
• Availability to travel up to 75%.
• Valid driver's license.

Benefits

• Option to work remotely.
• Equal opportunity employer.
• Comprehensive benefits package.
• Dynamic and inclusive workplace culture.
• Opportunities for professional growth and development.