Remote Otter LogoRemoteOtter

Remote Customer Support Specialist (Dog Training / Pet Services)

Posted Yesterday
Customer Service
Full Time
USA
$15 - $17/hour

Overview

Dog Academy is seeking a Customer Support Specialist to assist clients and trainers in our remote call center support team.

In Short

  • Full-Time Remote position
  • Pay: $15–$17/hour
  • Schedule: 40 hours weekly within 7 AM – 11 PM CST
  • Assist clients via phone, chat, and video
  • Support trainers and clients with program questions
  • Maintain strong customer relationships
  • Resolve issues efficiently and professionally
  • Collaborative and supportive team environment
  • Work from home full-time
  • Make a real impact helping dogs and owners

Requirements

  • Customer support or call center experience preferred
  • Strong communication and interpersonal skills
  • Basic knowledge of dog training (preferred)
  • Comfortable using multiple systems

Benefits

  • Work from home full-time
  • Make a real impact helping dogs and owners
  • Collaborative and supportive team environment
US Service Animals logo

US Service Animals

US Service Animals is the leading online resource dedicated to emotional support and service animals, established in 2015. With a network of over 60 board-certified mental healthcare professionals across all 50 states, the organization specializes in assisting individuals with cognitive, physical, and emotional disabilities in integrating their pets into their lives. US Service Animals is recognized as the largest and most experienced entity in the industry, supported by a team of in-house legal experts to ensure compliance and customer support. Their mission focuses on educating and aiding people with disabilities through the use of animals. Additionally, they operate Dog Academy, which offers comprehensive dog training solutions designed in collaboration with experienced trainers, enhancing the bond between dogs and their owners.

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