Remote Otter LogoRemoteOtter

Director of Reliability - Remote

Posted 6 weeks ago
DevOps / Sysadmin
Full Time
USA
$217,400 - $300,900 USD/year

Overview

As the Director of Reliability at Upstart, you will lead the Site Reliability Engineering teams to ensure our platform is reliable, performant, and scalable, directly contributing to making credit more accessible.

In Short

  • Lead the Site Reliability Engineering and related teams.
  • Implement monitoring, alerting, and automation strategies.
  • Optimize system performance and enhance customer satisfaction.
  • Create self-healing systems to reduce reactive firefighting.
  • Develop a world-class incident response process.
  • Empower teams with SRE best practices.
  • Align SRE initiatives with business objectives.
  • Support revenue growth by minimizing service disruptions.

Requirements

  • 10+ years in software engineering, DevOps, or SRE, with 5+ years in leadership.
  • Experience with large-scale distributed systems.
  • Expertise in cloud platforms (AWS, Azure, Google Cloud).
  • Strong background in observability tools.
  • Experience with infrastructure as code and containerization.
  • Understanding of networking, security, and performance optimization.
  • Proven success in building high-performing SRE teams.

Benefits

  • Competitive compensation (base + bonus & equity).
  • Comprehensive medical, dental, and vision coverage.
  • 401(k) with company match and immediate vesting.
  • Employee Stock Purchase Plan (ESPP).
  • Generous leave policies.
  • Wellness and technology reimbursement programs.
  • Social activities and team events.
Upstart logo

Upstart

Upstart is a pioneering AI lending marketplace that collaborates with banks and credit unions to enhance access to affordable credit. By utilizing its AI-driven platform, Upstart enables financial institutions to achieve higher approval rates and lower loss rates across diverse demographics, while providing a seamless digital-first lending experience. With a significant portion of loans approved instantly and fully automated, Upstart is committed to its mission of facilitating effortless credit access based on true risk assessment. The company operates primarily in a remote capacity, allowing employees to work from anywhere in the U.S., while also maintaining offices in San Mateo, California; Columbus, Ohio; and Austin, Texas. Upstart values diversity and inclusion, striving to improve credit access for underrepresented communities.

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