Customer Success Manager, MENA - Remote

Overview

As Customer Success Manager for the Middle East and North Africa, you’ll drive revenue growth and platform adoption through strategic account management and strong client relationships.

In Short

• Drive revenue growth and platform adoption.
• Manage strategic accounts and build strong client relationships.
• Work closely with Sales and Media Buying teams.
• Guide clients through the platform and DSP strategy.
• Provide onboarding and training for clients.
• Offer ongoing support to ensure client success.
• Engage with clients to help achieve their business goals.
• Utilize advanced recruitment tools and AI in your approach.
• Contribute to the success of a fast-growing mobile ad tech company.
• Work remotely from Dubai.

Requirements

• Proven experience in customer success or account management.
• Strong understanding of digital advertising and programmatic strategies.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Experience with onboarding and training clients.
• Strong analytical and problem-solving skills.
• Familiarity with DSP platforms is a plus.
• Ability to manage multiple accounts effectively.
• Fluency in English; additional languages are a plus.
• Remote work experience is preferred.

Benefits

• Opportunity to work with a dynamic and innovative team.
• Flexible remote work arrangements.
• Competitive salary and benefits package.
• Professional development opportunities.
• Engagement with global talent acquisition trends.
• Access to cutting-edge technology and tools.
• Supportive work environment that fosters growth.
• Participation in company events and webinars.
• Opportunity to make a significant impact in a fast-growing company.
• Collaborative culture focused on success.