Solutions Engineer (Post-Sales/ProServe) - Remote

Overview

Unstructured is making it possible for organizations to continuously collect their human-generated data and use it in conjunction with LLMs to power a range of workflows. We make it effortless to connect to any in-house or third-party models and deliver that data to any downstream location. We do two things better than anyone: file transformation and data orchestration. Unstructured’s open source package has been downloaded more than 26 million times, and is used by more than 50k companies, including nearly half of the Fortune 500. In the last two quarters, thousands of users have signed up for Unstructured’s commercial product, with several thousand currently on the waitlist for our ETL platform.

In Short

• Seeking a dynamic and customer-focused Solution Engineer (Post-Sales/ProServe).
• Partner with enterprise customers to design, implement, and optimize cloud-native solutions.
• Lead complex solution deployments across commercial enterprise environments.
• Serve as a trusted technical advisor for AI-enabling products.
• Build and deliver technical assets to support customer success.
• Collaborate with Sales and Customer Success teams for post-sales adoption.
• Troubleshoot and resolve complex technical issues.
• Partner with Product and Engineering teams to inform product roadmaps.
• 5+ years of experience required in a related role.
• Excellent communication and consultative skills needed.

Requirements

• Bachelor's degree in Computer Science, Engineering, or related field.
• Advanced expertise with AWS, Azure, GCP, Docker, Kubernetes.
• Strong programming skills in Python.
• Experience with CI/CD pipelines and version control systems.
• Proven ability to deliver scalable, secure solutions.
• Demonstrated success in customer-facing engagements.
• Ability to thrive in a fast-paced environment.
• Interest in emerging technologies like Retrieval-Augmented Generation.

Benefits

• Remote first company.
• Competitive salary and performance-based incentives.
• Comprehensive benefits package.
• Opportunities for career growth and professional development.
• A vibrant and inclusive work environment.