Technical Delivery Manager - Remote

Overview

Unstructured is a cutting-edge technology start-up focused on processing and extracting insights from unstructured data to drive generative AI initiatives. We are seeking an experienced Technical Delivery Manager to manage complex customer engagements and ensure successful delivery.

In Short

• Manage customer engagements from POCs to enterprise contracts.
• Optimize delivery processes and enhance delivery success.
• Drive adoption of Unstructured’s applications.
• Build long-term customer relationships for satisfaction and growth.
• Collaborate with cross-functional teams for overall success.
• Gather customer requirements to improve product and engineering tools.
• Facilitate customer testimonials and case studies with marketing.
• 5+ years of experience in similar roles.
• Strong organizational and problem-solving skills.
• Willingness to travel up to 25%.

Requirements

• Experience leading complex customer engagements.
• Demonstrated success in driving user adoption of technical products.
• Proficiency in Python, Kubernetes, and SDLC best practices.
• Excellent communication and collaboration skills.
• Ability to manage multiple projects in a fast-paced environment.
• Proactive mindset with strong problem-solving abilities.
• Bachelor's degree in engineering or computer science preferred.
• PMP or Agile certifications are a plus.

Benefits

• Diverse and inclusive workplace.
• Opportunity to work with innovative technologies.
• Collaborative team environment.
• Support for professional development.
• Flexible work arrangements.