Technical Delivery Manager - Remote

Overview

As a Technical Delivery Manager at Interface.ai, you will be responsible for overseeing the implementation of virtual assistant solutions for multiple customers, ensuring efficient project delivery and customer satisfaction.

In Short

• 10 - 15 years of industry experience required.
• End-to-end customer responsibilities for virtual assistant solution implementation.
• Mentoring and managing team efficiency on projects.
• Resource allocation and team productivity management.
• Drive continuous automation and upgrade programs for customers.
• Develop communication plans with stakeholders.
• Experience in cloud environments, preferably AWS.
• Good knowledge of APIs and application integrations.
• Experience with JavaScript technologies like NodeJS.
• Exposure to product implementation and agile methodologies.

Requirements

• Strong interpersonal and professional interaction skills.
• Ability to manage project scope and changes effectively.
• Experience in debugging and resolving production issues.
• Proven ability to collaborate with a positive attitude.
• Experience in mentoring and training team members.
• Good track record of software product delivery.
• Ability to learn quickly and stay current with new technologies.
• Experience in configuration management and build/release planning.
• Participation in product building or startup experience is a plus.

Benefits

• Inclusive and welcoming work environment.
• Diversity celebrated and valued.
• Commitment to accessible hiring processes.