Technical Support Specialist - Morning Shift - Remote

Overview

We are seeking a highly skilled and experienced Technical Support Specialist to join our innovative team at UniUni, a leader in last-mile logistics.

In Short

• Join a dynamic team at UniUni, a North American logistics leader.
• Work as a Technical Support Specialist focusing on web and mobile applications.
• Troubleshoot technical issues and maintain support tickets.
• Collaborate with QA and developers for timely issue resolution.
• Work remotely with a morning shift from 6:00 AM to 2:00 PM PDT.
• Strong problem-solving and communication skills required.
• Manage multiple tasks independently and collaboratively.
• Solid knowledge of relational databases and SQL is essential.
• Opportunities for professional growth and skill development.
• Be part of a fun and dynamic team culture.

Requirements

• Experience in technical support roles.
• Proficiency in web and mobile applications.
• Strong understanding of relational databases and SQL.
• Excellent problem-solving abilities.
• Effective communication skills.
• Able to work independently and as part of a team.
• Ability to manage multiple tasks efficiently.
• Willingness to work morning shifts.
• Passion for technology and customer service.
• Desire for professional growth and advancement.

Benefits

• Opportunities for lateral growth and vertical advancement.
• Supportive team environment.
• Empowerment to achieve professional goals.
• Dynamic and fun workplace culture.
• Remote work flexibility.