Newborn Account Development Manager - Remote

Overview

The Newborn Account Development Manager is responsible for delivering exceptional customer satisfaction and managing relationships with hospital personnel to ensure client retention and sales growth.

In Short

• Deliver exceptional customer satisfaction and ensure client retention.
• Build and maintain strong, long-lasting client relationships.
• Manage assigned accounts and stakeholder hierarchy.
• Ensure CRM is updated with all stakeholders.
• Assist with challenging client requests and issue escalations.
• Drive sales growth in existing hospital accounts.
• Participate in developing business plans for assigned accounts.
• Conduct hospital in-service training as needed.
• Travel nationwide to hospitals and conferences as required.
• Collaborate with the Newborn sales team to improve customer satisfaction.

Requirements

• Bachelor’s Degree in a business-related field.
• 3+ years of B2B sales experience.
• Knowledge of the healthcare industry.
• Intermediate to advanced Microsoft Excel skills.
• Experience using a CRM.
• Excellent oral and written communication skills.
• Ability to travel 50% of the time.
• Valid driver’s license with acceptable MVR results.

Benefits

• 401(k) and 401(k) matching.
• Health, dental, and vision insurance.
• Flexible spending and health savings accounts.
• Life insurance.
• Paid time off.