Sales Operations Process Analyst - Remote

Overview

The Sales Operations Process Analyst supports the sales organization by providing operational support, process documentation, and continuous improvement to enhance sales execution.

In Short

• Provide operational support to sales teams and manage workflow execution.
• Standardize processes and develop repeatable SOPs.
• Create high-fidelity flowcharts and diagrams for sales workflows.
• Document decision logic and quality control mechanisms.
• Maintain procedure documentation governance and knowledge base.
• Design orchestration-ready workflows for automation.
• Collaborate with stakeholders to improve operational efficiency.
• Analyze and document end-to-end business processes.
• Utilize AI technologies to enhance sales processes.
• Work independently on complex problems while aligning with management.

Requirements

• 2+ years in sales or revenue operations.
• Experience with process documentation and workflow modeling.
• Strong analytical and problem-solving skills.
• Excellent organizational and time management abilities.
• Fluent in English, both verbal and written.
• Legal eligibility for employment in Mexico.

Benefits

• Remote-first culture that promotes work-life balance.
• Comprehensive health care coverage.
• Education reimbursement and professional development.
• Generous paid time off and self-care days.
• Access to mental health support services.
• Retirement plan with contributions.