Onboarding Consultant - Arabic Speaking - Remote

Overview

As an Onboarding Consultant at Turnitin, you will engage and inspire new and existing customers throughout Europe and the Middle East, ensuring their success with our education technology products.

In Short

• Own the onboarding process for assigned customers.
• Deliver compelling training sessions for educators.
• Solve technical problems with empathy and optimism.
• Collect and act on feedback to improve training delivery.
• Track key success metrics related to onboarding and retention.
• Develop high-quality training materials aligned with customer needs.
• Collaborate with internal teams to ensure customer success.

Requirements

• Bachelor’s degree or equivalent experience required.
• 3+ years of onboarding experience in a SaaS company.
• Fluency in English and Arabic.
• Strong presentation and communication skills.
• Excellent organizational and project management abilities.
• Ability to work independently and collaboratively.
• Tech-savvy with the ability to learn new software quickly.

Benefits

• Remote-first culture.
• Health care coverage.
• Competitive paid time off.
• Education reimbursement.
• Mental health support.
• Parental leave.
• Retirement plan with match.