Billing Specialist - Remote

Overview

The Billing Specialist role at Turnitin involves accurately generating invoices and managing the billing process, contributing to a remote-first culture that values purpose and well-being.

In Short

• Generate and review invoices for accuracy and compliance.
• Address billing queries and collaborate with internal teams.
• Monitor unbilled orders and track performance metrics.
• Work closely with the Tax Department for compliance.
• Manage service ticket queues and adhere to SLAs.
• Ensure compliance with documented processes.
• Take ownership of personal development plans.
• Support ad hoc project work as needed.
• Work in a fully remote environment.
• Communicate effectively in English.

Requirements

• Minimum two years of global billing experience.
• Experience with NetSuite or similar ERP systems.
• Ability to multitask and manage time efficiently.
• Exceptional attention to detail.
• Proficiency in Excel or Google Sheets.
• Excellent verbal and written communication skills.
• Availability to work the UK shift.
• Experience in a multicultural environment.
• Adaptability to change and initiative.
• High level of self-motivation.

Benefits

• Remote-first culture.
• Health care coverage.
• Education reimbursement.
• Competitive paid time off.
• Self-care days.
• Paid volunteer time.
• Retirement plan with match.
• Access to mental health resources.
• Generous time off policies.
• Supportive team culture.