Billing Specialist - Remote

Overview

The Billing Specialist will work in our call center, ensuring customer interactions are met with the highest level of satisfaction, managing and streamlining billing processes to ensure seamless operations.

In Short

• Work primarily from home office with occasional travel to other locations.
• Process invoices and reconcile accounts.
• Resolve billing discrepancies and assist with customer inquiries.
• Collaborate with cross-functional teams to enhance billing systems.
• Utilize personal phone and internet services for telecommuting.
• Receive reimbursement for work-related expenses.
• Enjoy company-paid medical and dental benefits.
• Free fiber internet service provided.
• Join a supportive and collaborative team environment.
• Be part of a company committed to connecting communities.

Requirements

• Experience in billing or customer service roles.
• Strong communication skills.
• Ability to manage and reconcile accounts accurately.
• Proficient in handling billing inquiries and discrepancies.
• Team-oriented with a collaborative mindset.
• Familiarity with billing systems and processes.
• Must be detail-oriented and organized.
• Ability to work independently in a remote setting.
• Willingness to travel occasionally as needed.
• Must have access to reliable internet and phone services.

Benefits

• 100% Company-Paid Medical and Dental Benefits.
• Free Fiber Internet Service.
• Collaborative and supportive team culture.
• Opportunities for professional growth.
• Flexible work arrangements.
• Reimbursement for work-related expenses.
• Engagement in meaningful work that connects communities.
• Celebration of team successes.
• Work in a family-like environment.
• Contribution to enhancing customer satisfaction.