Billing Specialist - Remote

Overview

Ashby is seeking a detail-oriented and motivated Billing Specialist to support the end-to-end billing process for a high-growth SaaS business. This role offers strong growth potential and involves ensuring billing accuracy and process improvement.

In Short

• Review customer contracts for accurate billing setup.
• Process subscription changes, upgrades, downgrades, and renewals.
• Ensure monthly billing completeness.
• Apply customer payments and assist with collections.
• Respond to customer billing inquiries professionally.
• Support revenue-related reporting and analysis.
• Assist with audit requests and documentation.
• Partner on process improvements related to quote-to-cash.
• Support ad-hoc accounting and finance projects.
• Work in a dynamic, fast-paced environment.

Requirements

• 2+ years of billing experience, preferably in SaaS.
• Experience with subscription billing models.
• Strong Excel skills and comfort with data.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple priorities in a high-growth environment.

Benefits

• Competitive salary and equity.
• Opportunity to work with a talented team.
• 10-year exercise window for stock options.
• Unlimited PTO.
• Twelve weeks of fully paid family leave in the US.
• Generous equipment and software budget.
• $100/month education budget with additional approval for conferences.