Account Manager (Remote - Italy)

Overview

We’re seeking a driven, results-oriented professional to join us in a dual-impact role that combines strategic new business acquisition with high-touch account expansion. This role is ideal for a proactive "hunter-gatherer" who thrives on identifying new opportunities while simultaneously nurturing deep, value-based relationships across educational institutions.

In Short

• Drive new business growth: Identify, qualify, and close new opportunities within K–12, Higher Education, or assessment markets.
• Own the full sales cycle: From prospecting to negotiation and close, with disciplined pipeline management, forecasting, and account planning.
• Build lasting relationships: Engage stakeholders at all levels—from teachers to district or institutional executives—to influence decisions and strengthen advocacy.
• Deliver consultative solutions: Understand customer challenges and craft tailored solutions that meet their needs.
• Collaborate cross-functionally: Partner with Product, Marketing, and internal teams to ensure a seamless client experience and relay market feedback.
• Leverage data and insights: Use CRM, usage analytics, and market intelligence to prioritize high-impact opportunities and optimize territory strategy.
• Represent the brand: Communicate the company’s value proposition effectively through presentations, product demos, pitches, social channels, and industry events.
• Maintain accurate reporting: Document sales activity, pipeline, forecasts, and metrics in Salesforce and other systems to inform business strategy.
• Stay informed: Keep up-to-date on industry trends, educational legislation, and territory-specific opportunities.
• Travel: Up to 25% travel to engage directly with customers, nurture partnerships, and accelerate sales opportunities.

Requirements

• 4+ years of quota-carrying experience in SaaS sales, with a consistent track record of exceeding targets.
• 4+ years of experience in Customer Success or Account Management, with a history of consistently exceeding retention and expansion targets.
• Proven ability to hunt, build, and close new business across complex buying committees.
• Exceptional storytelling and consultative sales skills, connecting customer challenges to product impact inspiring urgency and belief.
• Understanding of the education technology landscape including institutional decision cycles, and procurement processes.
• Strong presentation, negotiation, and relationship-building skills across technical and non-technical audiences.
• Proficiency with Salesforce.com and other sales enablement tools.
• Self-starter with a growth mindset, resilience, and collaborative spirit.

Benefits

• Remote First Culture
• Health Care Coverage
• Education Reimbursement
• Competitive Paid Time Off
• Self-Care Days
• National Holidays
• Paid Volunteer Time
• Charitable contribution match
• Access to Modern Health (mental health platform)
• Parental Leave
• Retirement Plan with match/contribution