Remote Account Manager

Overview

The Remote Account Manager plays a critical role in ensuring producer participation, regulatory compliance, and reporting accuracy across assigned accounts, significantly influencing the organization’s ability to meet regulatory obligations and support producers effectively.

In Short

• Assist in identifying and qualifying non-registered producers subject to EPR obligations.
• Communicate the organization’s value proposition and regulatory requirements to producers.
• Coordinate with internal teams for onboarding and account setup of new producers.
• Support producers through the compliance lifecycle, including registration and data submission.
• Monitor account status and proactively identify compliance risks.
• Serve as the primary day-to-day contact for assigned producers.
• Maintain accurate records of producer interactions and compliance milestones.
• Support producers in preparing and submitting required reports.

Requirements

• 5–7 years’ relevant experience, including 3+ years in account management or client services.
• Proficient with Salesforce CRM and data/reporting workflows.
• Strong relationship management, communication, and problem-solving abilities.
• Ability to work effectively under pressure and escalate issues appropriately.
• Collaborative, adaptable, and committed to continuous improvement.

Benefits

• Fully remote work opportunity.
• Competitive pay rate based on experience and qualifications.
• Equal employment opportunity employer.
• Supportive work environment focused on sustainability.
• Opportunities for professional development.