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Senior Key Account Manager - DACH - Remote

Posted 6 weeks ago
Sales / Business
Full Time
Germany

Overview

As a Senior Key Account Manager at TrustYou, you will be responsible for building and maintaining successful relationships with our main important accounts within the German-speaking markets, leveraging your extensive experience to enhance customer satisfaction and business growth.

In Short

  • Work remotely from Germany
  • Build and maintain relationships with key accounts in the DACH region
  • Utilize AI-driven hospitality solutions to enhance customer experiences
  • Collaborate with a multicultural team dedicated to customer excellence
  • Leverage at least 7 years of experience in Key Account Management
  • Demonstrate excellent communication skills
  • Adapt quickly to complex business contexts
  • Drive customer satisfaction and business growth
  • Participate in a culture of continuous improvement
  • Contribute to the mission of revolutionizing the hospitality industry

Requirements

  • Minimum 7 years of experience in Key Account Management or similar roles
  • Strong ability to grasp complex contexts and processes
  • Excellent communication and interpersonal skills
  • Proactive approach to outperforming targets
  • Passion for customer happiness and innovation
  • Experience in the hospitality industry is a plus
  • Ability to work independently and as part of a team
  • Fluency in German and English

Benefits

  • Work in a dynamic and evolving company culture
  • Opportunity to make a significant impact in the hospitality industry
  • Collaborate with a diverse team of professionals
  • Access to AI-driven tools and resources
  • Flexible working hours and remote work options
  • Continuous learning and professional development opportunities
  • Competitive salary and benefits package
trustyou logo

trustyou

TrustYou is dedicated to enhancing guest satisfaction by leveraging client feedback to refine products and services. The company offers a comprehensive Customer Experience Platform (CXP), a Customer Data Platform (CDP), and chatAI, which together facilitate seamless customer interactions and provide valuable data-driven insights. TrustYou empowers businesses to build trust, make informed decisions, and thrive in their industries. With a commitment to a remote and diverse work environment, TrustYou fosters teamwork and innovation, encouraging its international team to explore new concepts and make a meaningful impact.

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