Account Manager - Remote

Overview

As an Account Manager at TrueScripts Management Services, you will work strategically with the team to serve clients and support business growth through client retention and renewal.

In Short

• Work with a team to ensure client satisfaction.
• Act as the primary contact for clients to resolve issues.
• Collaborate with internal teams on client needs.
• Coordinate client review meetings and prepare reports.
• Assist with new client onboarding and support.
• Maintain accurate CRM data.
• Work under minimal supervision and adapt to changing priorities.
• Demonstrate strong attention to detail and problem-solving skills.
• Communicate effectively while maintaining confidentiality.
• Drive to learn about the PBM industry.

Requirements

• College degree or applicable experience preferred.
• Proficient in Microsoft Office products.
• Strong analytical and organizational skills.
• Ability to multitask and prioritize effectively.
• Self-motivated with a collaborative mindset.
• Experience in client-facing roles.
• Preferred candidates reside in specific time zones.

Benefits

• Wide range of health insurance options.
• Strong salary and bonus program.
• 401k with company match.
• Employee stock ownership plan (ESOP).
• Employee Assistance Program.
• Wellness program with financial incentives.
• Family-based company culture.
• Charitable contributions and volunteer time.
• Frequent celebrations and events.