Remote Otter LogoRemoteOtter

Customer Onboarding Specialist (with Spanish) - Remote

Posted Yesterday
Customer Service
Full Time
Worldwide
700 USD/month

Overview

As a Customer Onboarding Specialist at TripleTen, you will help ensure a smooth transition for students beginning their courses, providing support and guidance through the onboarding process.

In Short

  • Verify and confirm student payments.
  • Update internal records and notify relevant departments.
  • Provide students with onboarding task lists.
  • Address basic inquiries regarding payments.
  • Escalate complex issues as needed.
  • Maintain organized records of communications.

Requirements

  • 1+ year of experience in customer-facing roles.
  • Advanced English (C1) and Spanish (C1).
  • Customer-oriented with multitasking ability.
  • Excellent written and verbal communication skills.
  • Attention to detail in record-keeping.

Benefits

  • 100% remote full-time position.
  • 700 USD gross per month + KPI-based bonus.
  • 5/2 schedule from 9.00 - 18.00 CDMX.
  • Friendly and professional team environment.
  • Opportunities for growth and development.
TripleTen logo

TripleTen

TripleTen is an innovative educational service dedicated to empowering individuals to master IT professions such as software engineering, data science, business intelligence analytics, and QA engineering, regardless of their prior experience. With a mission to provide every student the opportunity to succeed in the tech industry, TripleTen is producing highly sought-after tech professionals in the competitive US EdTech market. The company focuses on enhancing learning experiences through platform improvements and service development, aiming for global expansion while fostering a diverse and collaborative team environment.

Share This Job!

Save This Job!

Similar Jobs:

Jobber logo

Customer Onboarding Specialist - Remote

Jobber

5 weeks ago

Join Jobber as a Customer Onboarding Specialist to empower small businesses by guiding them through the onboarding process and ensuring their success on the platform.

Worldwide
Full-time
Customer Service
$59,000 CAD/year
Lodgify logo

Customer Onboarding Specialist - Remote

Lodgify

6 weeks ago

Join Lodgify as a Customer Onboarding Specialist to guide new customers through the setup and utilization of our vacation rental management platform.

ES
Full-time
Customer Service
Postscript logo

Customer Onboarding Specialist - Remote

Postscript

6 weeks ago

Join Postscript as a Customer Onboarding Specialist and help ecommerce brands maximize their SMS marketing potential.

Worldwide
Full-time
Customer Service
73,000 - 80,000 USD/year
SimplePay logo

Customer Onboarding Specialist - Remote

SimplePay

8 weeks ago

Join SimplePay as a Customer Onboarding Specialist to guide new customers through their onboarding journey in a fully remote environment.

Worldwide
Full-time
Customer Service
MCK McKesson Corporation logo

Customer Onboarding Specialist - Remote

MCK McKesson Corporation

11 weeks ago

The Customer Onboarding Specialist at McKesson is responsible for managing the onboarding process for new clients in the healthcare sector.

USA
Full-time
Customer Service
$23.40 - $39.00/hour