CRM Systems Manager - Remote

Overview

TripleTen is an EdTech company that helps people from diverse backgrounds acquire new skills and build sustainable careers in tech. We provide hands-on training in software engineering, data analysis, data science, business intelligence analytics, and QA engineering, ensuring our graduates successfully enter the IT industry. Our programs are structured to offer an accessible and practical path to employment.

In Short

• Own, optimize, and scale core systems that power the business.
• Research industry benchmarks for call connection rates.
• Develop a seamless communication system for the sales team.
• Collaborate with product managers for AI-driven telephony enhancements.
• Build and enhance internal tools for sales team support.
• Work closely with marketing, product, and operations teams.
• Monitor KPIs to evaluate communication system effectiveness.

Requirements

• 2+ years of experience with CRM and telephony tools.
• Hands-on experience with HubSpot and telephony platforms.
• Strong analytical skills for data assessment and optimization.
• Experience in sales enablement and lead qualification.
• Comfortable working with cross-functional teams.
• Proficiency in English; Spanish is a plus.

Benefits

• Remote-First: Work from anywhere between Europe and LATAM.
• High-Impact Role: Own optimization of core communication systems.
• Autonomy & Ownership: Control over system improvements.
• Work with Cutting-Edge Tools: AI-powered telephony and automation.
• Global Team: Collaborate with colleagues across various countries.
• Career Growth: Opportunities for professional development.