Senior Solutions Engineer - Remote

Overview

Tremendous is the fast, free, flexible way to send bulk payouts to people in over 200 countries. 10,000+ companies ranging from mom-and-pops to Google, MIT, and United Way have sent over $1 billion, saving 15 hours a month on average.

In both our product and our workplace, we’re intentional about making work more efficient, flexible, and fulfilling. Tremendous is a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life.

Our customers, who include marketers, researchers, HR teams, and nonprofits, rave about how quick and easy it is to use Tremendous — check the ratings on G2. Yet there’s a lot of complexity under the hood, including over 2,000 redemption options and plenty of banking infrastructure. This duality makes working here a fun challenge.

Tremendous is profitable and growing without outside investors. Join us before our next international offsite.

In Short

• Looking for a Senior Solutions Engineer to drive successful adoption and implementation of our API.
• Blend of sales acumen, technical aptitude, and collaboration with Sales and Customer Success.
• Primary technical resource for clients, providing expert API support.
• Join sales and success calls to share technical know-how.
• Help clients set up, test and optimize their API usage.
• Own dedicated Slack integration channels for real-time assistance.
• Troubleshoot code-level issues to keep everything on track.
• 5+ years of experience in a customer-facing engineering role.
• Ability to communicate with technical and non-technical audiences.
• Proficiency reading and debugging code.

Requirements

• 5+ years of experience in a customer-facing engineering role.
• Blend of technical understanding and strategic sales skills.
• Ability to communicate with technical and non-technical audiences.
• Independently assess and solve API integration issues.
• Proficiency reading and debugging code.
• Drive to manage tasks independently and push deals forward.

Benefits

• Opportunity to shape the role from the ground up.
• Work on high impact enterprise projects.
• Competitive pay, equity, and benefits.
• Base salary is $165,000-$205,000.
• Fully remote company.
• Great culture and smart people.