Call Center Validation Agent - Remote

Overview

The Call Center Validation role involves analyzing business information through outbound calls and web searches to confirm reliable data of businesses.

In Short

• Remote position for candidates in Costa Rica.
• Responsible for gathering critical business information.
• Requires strong English communication skills.
• Outbound calls for business validation purposes.
• Researching required information using available resources.
• Attention to quality of data and details.
• Meet individual/team targets and call handling metrics.
• Proactive adherence to company procedures.
• Strong time management skills required.
• Occasional in-person attendance may be required.

Requirements

• English language proficiency B2+ or C1.
• High school diploma.
• 6 months of experience in a Call Center environment.
• Excellent data entry and typing skills (40 wpm).
• Availability to work from 6:30am to 4:00pm Monday to Friday.
• Basic to intermediate knowledge of MS Office (Excel).

Benefits

• Work from home flexibility.
• Opportunity to work with a global company.
• Potential for career growth.
• Engagement in a supportive team environment.