Support Representative / Account Executive - Remote

Overview

We are looking for a person to help our customers with their inquiries via email, chat and social networks. The ideal candidate would be someone that loves technology and helping people achieve their goals.

In Short

• Help customers with their inquiries.
• Write support articles and tutorials.
• Provide 1:1 online demos, client training and webinars.
• Detect sales opportunities.
• Collaborate with the dev team to troubleshoot issues.
• Collaborate with the product team by presenting customer insights.
• Participate on projects to improve customer satisfaction.

Requirements

• English level: Bilingual.
• Highly organized.
• Studying tech, marketing or design.
• 1 year of experience in support or related job.

Benefits

• Remote work.
• Full-time position.
• USD payment.
• Co-working space available.
• Hired under US contract.
• Laptop and office perks.
• Meals / Courses / Gym.
• Healthy work environment.