Croatian-Speaking Customer Expert - Remote

Overview

Join our Customer Experts team and work with one of the most innovative companies of the tobacco industry. We are looking for talent with Croatian language skills to provide a seamless customer experience.

In Short

• Educate users on how to use & take care of their devices
• Provide assistance for new purchases
• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners

Requirements

• Fluency in Croatian
• Very good communication skills in English
• Exceptional communication & soft skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced environment

Benefits

• Complete support for relocation to Greece
• Competitive monthly salary + 2 extra salaries per year
• Referral Program with bonuses
• Health care benefits and numerous discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Free online Greek language courses
• Great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company