Technical Customer Support Specialist - Remote

Overview

Join Teleperformance as a Technical Customer Support Specialist, where you will provide first-level support and solutions to customers in a remote work-from-home environment.

In Short

• 3-month contract role.
• Work from home opportunity.
• Provide technical solutions for client products.
• Build and maintain positive customer relations.
• Coordinate with various functions within the company.
• Troubleshoot and resolve technical issues.
• Exceptional call handling and communication skills required.
• Must be at least 18 years old with a high school degree.
• Experience with Microsoft Office preferred.
• Fluency in English and French is essential.

Requirements

• Minimum 6 months of experience in customer-facing roles.
• Technical troubleshooting experience.
• Ability to effectively communicate with customers.
• Strong problem-solving skills.
• Ability to work independently in a fast-paced environment.
• Excellent time management and organizational skills.
• Passion for learning and sharing knowledge.
• Strong sense of professionalism.
• Must have a reliable internet connection.
• Ability to adapt to various communication styles.

Benefits

• Established career path with opportunities for growth.
• Paid training and continuous learning.
• Supportive work environment.
• Flexible scheduling options.
• Work-life balance promotion.