Customer Service Representative - Work from Home - Remote

Overview

Join Teleperformance as a Customer Service Representative and work from the comfort of your home while providing exceptional support to global companies.

In Short

• Remote work opportunity from various provinces in Canada.
• Provide first-level customer service solutions.
• Build and maintain positive customer relations.
• Troubleshoot and resolve technical issues.
• Collaborate with team members to achieve service standards.
• Excellent communication skills are required.
• Paid training and competitive compensation package.
• Medical and dental benefits available.
• Opportunities for internal career advancement.
• Supportive and positive work environment.

Requirements

• Minimum 6 months of experience in customer-facing roles.
• High school diploma required; technology degree is a plus.
• Strong knowledge of Microsoft Office applications.
• Excellent verbal and written communication skills in English.
• Able to type 35 wpm and pass language/grammar screening.
• Reliable home internet connection required.
• Must be at least 18 years old.
• Strong work ethic and dependable track record.
• Flexible approach to problem-solving.
• Ability to adapt communication style to different audiences.

Benefits

• Paid training and continuous learning opportunities.
• 2 weeks of vacation.
• Competitive salary with incentive programs.
• Medical and dental benefits.
• Employee Family Assistance Programs.
• Employee referral program with bonuses.
• Exclusive perks and discounts available.
• Robust career path with development plans.
• Supportive and inclusive work culture.
• Work-life balance initiatives.