Customer Care Specialist - Remote

Overview

Join Teleperformance as a Customer Care Specialist and be part of a leading provider of customer experience management, offering exceptional service to global companies from the comfort of your home.

In Short

• Work from home as a Customer Care Specialist.
• Provide exceptional customer service and support.
• Collaborate with your team to meet high-quality service standards.
• Engage with customers to identify needs and offer solutions.
• Receive a competitive compensation package with additional premiums for bilingual skills.
• Enjoy medical and dental benefits and paid training.
• Participate in an employee referral program.
• Access exclusive perks and discounts.
• Opportunities for internal career advancement.
• Be part of a diverse and inclusive workplace.

Requirements

• High school diploma or GED.
• Fluency in English.
• Ability to multitask and learn new tools quickly.
• Satisfactory background check.
• Basic Microsoft Windows and computer skills.
• Typing speed of at least 35 words per minute.
• Strong work ethic and dependable track record.
• Excellent verbal and written communication skills.
• Professional telephone manner.
• Comfortable with routine tasks at varying pace.

Benefits

• Competitive compensation package.
• Medical and dental benefits.
• Paid training.
• Employee referral program with bonuses.
• Exclusive employee perks and discounts.
• Internal career advancement opportunities.
• Supportive and inclusive workplace culture.
• Focus on employee happiness and work-life balance.
• Commitment to diversity and inclusion.
• Access to development opportunities.