Remote Otter LogoRemoteOtter

Onboarding Consultant, Menu - Remote

Posted 9 hours ago
Customer Service
Full Time
USA
$55,000 USD/year

Overview

The Menu Onboarding Consultant works closely with the POS Onboarding Consultants to build, review, and configure customer menus, ensuring readiness for go live and ongoing success.

In Short

  • Work autonomously under an Onboarding Manager to achieve activation goals.
  • Build onboarding plans for restaurant owners during the Go-Live phase.
  • Create best practices for managing daily restaurant operations.
  • Consult with clients to determine configuration needs prior to go-live.
  • Perform onboarding configurations remotely.
  • Create and lead an onboarding training plan for restaurant staff.
  • Manage several onboarding engagements simultaneously.

Requirements

  • 3+ years of experience in customer satisfaction and business operations.
  • Ability to operate independently in a changing environment.
  • Proven track record of success in meeting goals.
  • Excellent communication and organizational skills.

Benefits

  • Competitive compensation and benefits programs.
  • Flexibility to meet changing needs.
Toast logo

Toast

Toast is a rapidly growing company that is transforming the restaurant industry by integrating technology with a strong commitment to customer success. Their platform combines restaurant point of sale systems, guest-facing technology, and award-winning customer support to help restaurants streamline operations, boost revenue, and enhance guest experiences. The company is dedicated to empowering the restaurant community, enabling them to delight guests and thrive in a competitive market. With a focus on diversity, equity, and inclusion, Toast values its employees as the key ingredient to its success and strives to create an inclusive environment that fosters authenticity and respect.

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