Onboarding Consultant, Guest - Remote

Overview

As an Onboarding Consultant, you will serve as the customer’s relationship manager and point of contact during the onboarding phase of the customer journey at Toast.

In Short

• Work autonomously to achieve monthly activation goals.
• Consult with clients to determine configuration needs prior to go-live.
• Manage several onboarding engagements simultaneously.
• Leverage Toast product knowledge to assist restaurant owners.
• Create best practices for managing restaurant operations.
• Document deviations from best practices during the design phase.
• Focus on operational efficiencies that enhance guest and staff experience.
• Excellent communication and organizational skills are required.
• Experience in customer satisfaction and business operations is essential.
• Flexibility and ability to navigate competing priorities are crucial.

Requirements

• 3+ years of relevant experience.
• Proven track record of meeting and exceeding goals.
• Ability to operate independently in a changing environment.
• Strong influencing and communication skills.

Benefits

• Competitive compensation and benefits programs.
• Support for a healthy lifestyle with flexibility.