Bilingual Sales Development Representative (Mandarin) - Remote

Overview

As a Bilingual Emerging Markets Sales Development Representative (EM SDR), you will play a key role in expanding Toast’s reach by engaging inbound leads and connecting with US-based SMB restaurants. This role focuses on leveraging paid, organic, partner, event, and referral leads from our inbound router.

In Short

• Manage inbound leads and proactively engage restaurant owners and decision-makers through multi-channel outreach.
• Schedule 34+ demos per month for Emerging Markets Account Executives.
• Contribute to $45,000+ in ARR per month as a ramped rep.
• Make a minimum of 65 calls per day, with a total of 100+ outreach activities.
• Work collaboratively with EM Account Executives to ensure a seamless handoff of qualified opportunities.
• Maintain accurate records of outreach efforts and prospect interactions in Salesforce and Salesloft.

Requirements

• Fluency in Mandarin (in addition to English) – written and verbal communication.
• Previous sales or customer-facing experience.
• Strong work ethic and determination to exceed goals.
• Excellent organization, critical thinking, and communication skills.
• Ability to thrive in a remote environment while staying motivated and collaborative.
• Experience with Salesforce and Salesloft (preferred but not required).
• Restaurant industry experience (nice to have but not required).

Benefits

• Clear career progression with the opportunity to advance into an Emerging Markets AE role.
• Fully remote position with a highly collaborative and supportive sales culture.
• Competitive compensation with uncapped earnings potential.
• Access to a robust training program, coaching, and ongoing professional development.