Head of Agency Operations - Remote

Overview

Join a fast-growing, performance-driven digital marketing agency that helps businesses scale through cutting-edge paid media strategies. With a focus on data-driven decision-making, high-impact campaigns, and continuous optimization, they partner with brands to drive measurable results and maximize ROI. Their team of digital experts thrives in a collaborative, innovative, and fast-paced environment, staying ahead of industry trends to deliver best-in-class advertising solutions.

In Short

• Lead all operational workflows across the agency.
• Oversee the project management team and ensure deliverables are met.
• Build scalable systems for workflow and task management.
• Identify bottlenecks and implement process improvements.
• Coordinate cross-functional teams for smooth project execution.
• Forecast resource needs and ensure timely deliverables.
• Develop operational reporting tools for leadership updates.
• Ensure quality control for client experiences.
• Work in a remote, fast-paced environment.
• Opportunity to shape agency operations.

Requirements

• 5+ years in project management or agency operations.
• Proven leadership experience.
• Expert-level proficiency in Notion, ClickUp, and Slack.
• Strong knowledge of HubSpot and Zapier.
• Excellent written communication skills.
• Ability to build internal processes from scratch.
• Thrives in fast-paced, growing environments.
• Bonus: Experience with client-facing agency work.

Benefits

• Competitive salary.
• Full-time, long-term position.
• Work from home.
• Monday to Friday, 8:00 a.m. to 5:00 p.m. PST.
• Lead operations at a high-performance agency.
• Work with ambitious brands and an elite marketing team.
• Real autonomy and ownership.
• Additional perks.