Remote Otter LogoRemoteOtter

Head of Account Management - Remote

Posted Yesterday
Sales / Business
Full Time
USA
Account Management
Team Leadership
Strategic Direction
Data Analysis
Client Partnerships
Cross-Functional Collaboration
Communication
Growth Strategy

Overview

The Head of Account Management will lead the account management function, focusing on building teams, processes, and strategies to enhance client partnerships and drive growth.

In Short

  • Lead and coach a team of Account Managers.
  • Define and own the account management strategy.
  • Build and refine reporting and analysis frameworks.
  • Serve as an executive-level partner for key clients.
  • Collaborate with sales, operations, and product teams.
  • Continuously evaluate and improve processes and tools.

Requirements

  • 7+ years in account management or customer success.
  • Experience leading teams for 3+ years.
  • Proven track record in designing and scaling account functions.
  • Strong analytical skills with a focus on data.
  • Excellent communication and executive presence.
  • Ability to thrive in ambiguous and fast-paced environments.

Benefits

  • Competitive base salary plus performance-based compensation.
  • 100% remote work with a strong async culture.
  • Annual/Bi-Annual team offsite.
  • Unlimited PTO policy.
  • 401(k) plan and comprehensive health benefits.
  • Paid parental leave and hardware stipend.
  • Learning & Development stipend.
  • Opportunity to impact one of the largest newsletters globally.
TLDR logo

TLDR

TLDR is a dynamic and innovative company focused on delivering exceptional account management services. With a commitment to driving account retention and fostering meaningful relationships with key clients, TLDR empowers its team members to excel in a collaborative and fast-paced environment. The company values mentorship and professional growth, ensuring that its Account Management team is well-supported and equipped to meet the needs of high-value clients. TLDR embraces modern work practices, offering a fully remote work environment and a range of competitive benefits, including unlimited PTO and comprehensive health coverage.

Share This Job!

Save This Job!

Similar Jobs:

GR8 Tech logo

Head of Account Management - Remote

GR8 Tech

2 weeks ago

Join GR8 Tech as the Head of Account Management to drive customer lifecycle management and lead a diverse international team.

Customer Lifecycle Management
Account Management
Customer Satisfaction
B2B Sales
Worldwide
Full-time
Sales / Business
Atticus logo

Head of Account Management - Remote

Atticus

5 weeks ago

Lead the Account Management team at Atticus, focusing on improving client conversion and streamlining processes for better outcomes.

Account Management
Customer Success
KPI Development
Salesforce
Worldwide
Full-time
Sales / Business
$140,000 - $180,000/year
PayDo logo

Head of Account Management - Remote

PayDo

16 weeks ago

Lead the Key Account Management team at PayDo, driving client satisfaction and revenue growth in the FinTech sector.

Account Management
Client Relations
FinTech
Payment Systems
Ukraine
Full-time
Sales / Business
Coface logo

Head of Account Management - Remote

Coface

17 weeks ago

Lead the Account Management team to enhance customer relationships and drive business growth.

Account Management
Customer Relationship Management
Leadership
Financial Services
Lithuania
Full-time
Sales / Business
4000 - 5000 euros/month
Pennylane logo

Head of Account Management - Remote

Pennylane

23 weeks ago

Pennylane is looking for a Head of Account Management to enhance client relationships and drive revenue growth in a fast-growing FinTech environment.

Account Management
Customer Success
Sales Strategy
Team Leadership
France
Full-time
Sales / Business