Bilingual Customer Service Representative (Spanish & English) - Remote

Overview

The Customer Service Representative will be responsible for a variety of functions spanning our stores. This position will be supporting the Customer Service Department in providing excellent, efficient, and consistent customer support across all channels.

In Short

• Bilingual in English and Spanish
• High School Diploma or equivalent
• Available for various shifts in Pacific Standard Time (PST)
• High speed Wi-Fi connection required
• Customer service support for stores
• Monitor ticketing system and assist with customer inquiries
• Adaptability to changing responsibilities
• Strong communication and customer service skills
• Problem-solving abilities
• Experience in customer service preferred

Requirements

• Bilingual in English and Spanish
• High School Diploma or equivalent
• Must not have had any disciplinary actions in the past 90 days
• Available for specified shifts
• High speed Wi-Fi connection

Benefits

• Opportunity to work in a dynamic environment
• Contribute to a growing e-commerce company
• Be part of a team focused on customer satisfaction