Bilingual Customer Service Representative (English/Spanish) - Project-Based - Remote

Overview

Peak Support is seeking Bilingual Customer Service Representatives for a high-volume outbound project to join our team in the Philippines.

In Short

• Make a high volume of outbound calls daily to prospective customers.
• Engage with prospects to introduce products and services.
• Handle objections and provide compelling responses.
• Document call outcomes in the CRM system.
• Achieve or exceed performance quotas.
• Build rapport with prospects and clients.
• Collaborate with team members to improve call strategies.
• Continuously update knowledge of products and services.
• Manage time efficiently for consistent productivity.

Requirements

• Amenable to project-based employment.
• Experience in high-volume outbound calling or sales.
• Exceptional verbal communication skills.
• Ability to handle rejection positively.
• Proficiency in CRM systems.
• Self-motivated and able to work independently.
• Strong organizational skills.
• Ability to adapt communication styles.

Benefits

• Work from home convenience.
• Opportunities for growth within the company.
• Supportive remote work culture.
• Positive and performance-driven work environment.