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HR Medical Support - Remote

Posted Yesterday
Human Resources
Full Time
Worldwide

Overview

Peak Support is seeking HR Medical Support to support client hiring needs. As the first point of contact for customers, team members will thrive in a fast-paced, Medical/Healthcare environment where accuracy, clear communication, and attention to detail are critical.

In Short

  • Manage end-to-end medical provider credentialing, including initial applications, re-credentialing, and renewals
  • Maintain and update provider profiles in platforms such as CAQH and various insurance credentialing portals
  • Ensure compliance with credentialing requirements, including documentation accuracy and timeliness
  • Monitor expiration dates for licenses, certifications, and insurance, ensuring proactive renewals
  • Stay up to date with Medicare credentialing guidelines and other regulatory requirements
  • Coordinate with internal teams and external partners regarding credentialing status and requirements
  • Maintain accurate and up-to-date employee personnel records, ensuring file completeness and compliance
  • Support end-to-end recruitment processes, including sourcing, screening, and interviewing candidates
  • Assist in onboarding processes, ensuring all pre-employment requirements are completed
  • Partner with hiring managers to align on role requirements and candidate profiles

Requirements

  • Proven experience in medical provider credentialing (highly preferred)
  • Hands-on experience with CAQH and insurance credentialing portals
  • Familiarity with Medicare credentialing and compliance standards is a strong advantage
  • Background in HR functions, including recruitment and personnel record management
  • Strong attention to detail and ability to manage multiple tasks simultaneously
  • Excellent communication and organizational skills
  • Ability to work independently in a remote, fast-paced environment
  • Experience in a BPO and healthcare support environment
  • Knowledge of US healthcare systems and insurance processes.

Benefits

  • Exceptional work environment for team members
  • Positive, encouraging, and performance-driven culture
  • Convenience of working from home
  • Tremendous opportunities for growth
  • Established organization with a strong team
  • 100% remote work since day one
  • Supportive processes for remote team members
Peak Support logo

Peak Support

Peak Support LLC is an outsourcing firm founded in 2015, dedicated to managing customer service and back-office teams for high-growth companies. With a workforce of 2,000 team members across the Philippines, Colombia, Eastern Europe, and the U.S., Peak Support has been recognized as a 4x Inc. 5000 company and a Certified Great Place to Work. The company prides itself on its profitable growth through client referrals and fosters a positive, performance-driven culture that supports long-term career development. Committed to diversity, equity, and inclusion, Peak Support has operated 100% remotely since its inception, emphasizing the importance of building offline relationships to enhance online collaboration.

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