Medical Support Assistant - Remote

Overview

The Medical Support Assistant (MSA) will provide crucial administrative support and appointment scheduling services for the Eastern Colorado Health Care System, ensuring efficient patient scheduling and assisting healthcare providers.

In Short

• Provide administrative support within the Eastern Colorado Health Care System.
• Schedule patient appointments and manage communication.
• Coordinate community care referrals for veterans.
• Maintain accurate patient scheduling and demographic information.
• Collaborate with healthcare providers and scheduling teams.
• Use Microsoft Office Suite for various administrative tasks.
• Deliver excellent customer service to patients and staff.
• Complete mandatory training and comply with VA policies.
• Perform front desk duties as needed.
• Work hours are Monday to Friday, 7:00 AM - 6:00 PM.

Requirements

• U.S. Resident with legal right to work.
• High School Diploma or GED equivalent.
• Proficiency in English (oral & written).
• Basic computer skills with Microsoft Office experience.
• Ability to type at least 50 words per minute.
• Knowledge of basic medical terminology.
• Minimum 6 months of customer service experience.

Benefits

• Competitive Salary.
• Accrued paid time off.
• Paid Federal Holidays.
• Health and Wellness benefits.
• Dental and Vision Plans.
• 401k Plan.