E-commerce Manager - Remote

Overview

We are hiring a senior E-commerce Manager to own and manage the majority of our digital business. This role is ideal for someone with a strong small business background who is comfortable leading a lean team, managing day to day operations, and stepping into the details when needed.

In Short

• Owning the end to end e-commerce operation across Shopify as the primary platform
• Managing and supporting the back office and digital team
• Overseeing technical, operational, and day to day e-commerce activities
• Acting as the main point of contact for agencies and third party vendors
• Representing the company on technical, operational, and integration related calls
• Managing product additions, integrations, customer service escalations, and platform issues
• Ensuring the team is aligned, productive, and clear on priorities
• Running regular check ins and one on ones with direct reports
• Coordinating with in person staff as it relates to e-commerce operations
• Communicating clearly with company owners on progress, issues, and priorities
• Getting hands on when needed to resolve issues or unblock the team

Requirements

• Strong expertise in Shopify is required
• Experience with Amazon is strongly preferred
• Exposure to Walmart or eBay is a plus but not required
• Comfort managing integrations, apps, and technical workflows
• Experience working with agencies and external partners

Benefits

• Opportunity to lead a growing digital business
• Collaborative work environment
• Hands-on leadership role
• Flexible working arrangements