Senior or Principal Airline Support Engineer - Remote

Overview

The Airline Support Engineer (Senior or Principal) at Boeing Commercial Airplanes plays a crucial role in ensuring the operational and reliability performance for airline customers. This position involves collaborating with various teams and serving as a technical advocate for airline partners.

In Short

• Serve as a technical interface between Boeing and airline partners.
• Manage customer engagements globally.
• Lead and resolve customer issues through coordination with internal teams.
• Utilize analytics for operational improvements.
• Maintain relationships with airline executives and managers.
• Communicate plans and monitor execution of proposed actions.
• Travel to airline bases and customers as needed.
• Work in a dynamic and fast-paced environment.
• Author and review documentation related to airline support.
• Understand and support Boeing’s commercial airplane products.

Requirements

• Bachelor's degree in engineering or related field.
• 5+ years of experience in an engineering discipline.
• Ability to travel domestically and internationally.
• Strong verbal and written communication skills.
• Experience in project management.
• Ability to work extended hours as needed.
• Knowledge of commercial model airplanes and airline operations.
• Experience working with organizational leaders.
• Ability to manage multiple projects simultaneously.
• Willingness to support 24/7 customer needs.

Benefits

• Competitive base pay and variable compensation opportunities.
• Health insurance and flexible spending accounts.
• Retirement savings plans and life insurance programs.
• Paid and unpaid time away from work.
• Relocation assistance based on eligibility.
• Opportunities for professional growth and development.
• Diversity, equity, and inclusion initiatives.
• Supportive work environment.
• Commitment to safety and sustainability.
• Access to various benefit programs.