Customer Quality Support Representative - Remote

Overview

The Customer Quality Support Representative at Boeing will serve as the quality customer interface, assisting customers throughout the production and delivery processes of Boeing models.

In Short

• Act as the quality customer interface for Boeing models.
• Assist customers with production and delivery on complex accounts.
• Provide product manufacturing and delivery status updates.
• Lead resolution of customer concerns and engage stakeholders.
• Coordinate production records communication with customers.
• Proficient in Microsoft Office applications.
• 3+ years of experience in customer relations and aircraft inspection.
• Willingness to travel domestically 5% of the time.
• First shift role with potential additional shift requirements.
• Competitive salary and benefits package offered.

Requirements

• 3+ years of experience building relationships with customers.
• Experience inspecting aircraft parts for quality conformance.
• Knowledge of airplane operational processes.
• Ability to present information to leaders and external customers.
• Experience in solving complex customer problems.
• Preferred: 5+ years in aircraft production or maintenance.
• Experience with airline customers and aviation authorities.
• Ability to create and implement project plans.

Benefits

• Competitive base pay and variable compensation opportunities.
• Health insurance and flexible spending accounts.
• Retirement savings plans and life insurance programs.
• Paid and unpaid time away from work.
• Opportunities for growth in a stable work environment.