Engagement Director - EMEA - Remote

Overview

TetraScience is seeking an elite engagement leader to oversee the EMEA region, driving successful delivery of value for all EMEA implementations and ensuring renewals while assisting in expansions.

In Short

• Lead engagement teams in the EMEA region.
• Drive successful delivery of value for EMEA implementations.
• Ensure customer renewals and assist in expansions.
• Collaborate with Sales leadership for new business opportunities.
• Work with product teams on customer enhancement requests.
• Maintain high levels of customer satisfaction and retention.
• Manage renewal forecasting and reporting.
• Build and manage a high-performance delivery team.
• Coach and inspire team members for career development.
• Employ analytical skills to generate insights from customer data.

Requirements

• Demonstrable experience in managing high-performing teams.
• History of delivering complex data solutions.
• Strong customer-centric approach.
• Ability to navigate customer hierarchies in Life Sciences.
• Experience with renewal strategies and sales objectives.
• Excellent communication and leadership skills.
• Ability to collaborate cross-functionally.
• Strong analytical and emotional intelligence skills.
• Self-discipline and determination in a fast-paced environment.
• Passion for driving change in the life sciences industry.

Benefits

• Opportunity to work in a leading scientific data and AI company.
• Be part of a team that is changing the life sciences industry.
• Work with innovative technologies and solutions.
• Collaborate with a diverse group of professionals.
• Potential for career growth and development.