Site Engagement Director - Remote

Overview

The Site Engagement Director at Tilda Research is responsible for managing a team that delivers essential services to clinical research sites, ensuring operational excellence and strong relationships with site personnel.

In Short

• Lead and mentor a team of Site Engagement Associates.
• Ensure timely and high-quality delivery of services.
• Serve as the primary point of contact for ~20 sites.
• Build and maintain strong relationships with site personnel.
• Oversee the onboarding of new research sites.
• Coordinate with internal teams to resolve software issues.
• Drive site engagement metrics to meet SLAs.
• Gather insights to shape platform enhancements.
• Partner with cross-functional teams to improve service delivery.

Requirements

• Strong interpersonal and communication skills.
• Exceptional organizational and problem-solving skills.
• Proficiency in navigating clinical trial systems.
• Adaptability in a startup environment.
• Minimum of 10 years in clinical research.
• Active medical license in California.
• Proven track record in managing site-level operations.
• Experience managing and scaling teams.

Benefits

• Opportunity to impact clinical trial processes.
• Work with a team of experienced professionals.
• Access to resources and support for research.
• Flexible working environment.