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Site Engagement Director - Remote

Posted 7 weeks ago

T.R

Tilda Research

All others
Full Time
USA

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Overview

The Site Engagement Director at Tilda Research is responsible for managing a team that delivers essential services to clinical research sites, ensuring operational excellence and strong relationships with site personnel.

In Short

  • Lead and mentor a team of Site Engagement Associates.
  • Ensure timely and high-quality delivery of services.
  • Serve as the primary point of contact for ~20 sites.
  • Build and maintain strong relationships with site personnel.
  • Oversee the onboarding of new research sites.
  • Coordinate with internal teams to resolve software issues.
  • Drive site engagement metrics to meet SLAs.
  • Gather insights to shape platform enhancements.
  • Partner with cross-functional teams to improve service delivery.

Requirements

  • Strong interpersonal and communication skills.
  • Exceptional organizational and problem-solving skills.
  • Proficiency in navigating clinical trial systems.
  • Adaptability in a startup environment.
  • Minimum of 10 years in clinical research.
  • Active medical license in California.
  • Proven track record in managing site-level operations.
  • Experience managing and scaling teams.

Benefits

  • Opportunity to impact clinical trial processes.
  • Work with a team of experienced professionals.
  • Access to resources and support for research.
  • Flexible working environment.

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