Head of Engagement, US - Remote

Overview

TetraScience is seeking an elite engagement leader to oversee the US region, driving successful delivery of value for all US implementations while ensuring renewals and assisting in expansions.

In Short

• Lead engagement directors and program managers in the US region.
• Drive successful delivery of value and ensure renewals and expansions.
• Collaborate with Sales leadership to pursue new business opportunities.
• Work closely with product teams to implement customer enhancement requests.
• Stay updated on industry trends and position TetraScience as a thought leader.
• Coordinate cross-functional teams for complex implementations.
• Manage renewal forecasting and reporting.
• Build and manage a high-performance delivery team.
• Lead by example and coach your team for career development.
• Utilize analytical and emotional intelligence skills for insights.

Requirements

• Demonstrated history of building and leading high-performing teams.
• Experience managing complex data solutions in challenging scenarios.
• Strong customer-centric approach with a passion for delivering value.
• Ability to navigate customer hierarchy in the life sciences industry.
• Extreme ownership and self-discipline in driving results.

Benefits

• Opportunity to shape the future of the life sciences industry.
• Work in a collaborative and innovative environment.
• Develop your career in a rapidly evolving company.