Head of Alliance Management - Remote

Overview

Tempus is a healthcare company at the forefront of change in precision medicine, looking for a Head of Alliance Management to lead our customer-facing team and ensure our pharmaceutical and biotech customers maximize the value of our products.

In Short

• Lead and develop a high-performing Alliance Management team.
• Act as a key escalation point for high-stakes customer issues.
• Define and monitor customer health metrics.
• Establish scalable processes and tools for operational excellence.
• Support data-driven strategies by analyzing customer trends.
• Collaborate with cross-functional teams to enhance customer experience.
• Support product launches with resources and roll-out plans.
• 10+ years of experience in go-to-market, strategy, or operations.
• Excellent communication skills for engaging with stakeholders.
• Strong analytical and financial acumen.

Requirements

• 10+ years of experience in go-to-market, strategy, operations, or consulting roles.
• Entrepreneurial mindset and initiative.
• Excellent verbal and written communication skills.
• Strong analytical and financial acumen.
• Expertise in navigating ambiguous situations.
• Proven track record in fast-growing environments.
• Bachelor's degree in Science or Business; advanced degree preferred.

Benefits

• Full range of benefits including incentive compensation.
• Restricted stock units.
• Medical and other benefits.