Head of Alliance Management - Remote

Overview

Tempus is a healthcare company at the forefront of change in precision medicine, looking for a Head of Alliance Management to lead its customer-facing team.

In Short

• Lead and develop a high-performing Alliance Management team.
• Act as a key escalation point for customer issues.
• Develop and maintain a playbook for best practices.
• Define and monitor customer health metrics.
• Establish scalable processes and tools for operational excellence.
• Support data-driven strategies through customer trend analysis.
• Collaborate with cross-functional teams to enhance customer experience.
• Support product launches and ensure seamless execution.
• 10+ years of experience in relevant roles.
• Entrepreneurial mindset with strong communication skills.

Requirements

• 10+ years of experience in go-to-market, strategy, operations, or consulting.
• 2-3 years leading a team.
• Excellent verbal and written communication skills.
• Strong analytical and financial acumen.
• Ability to navigate ambiguous situations.
• Proven track record of delivering outcomes in fast-growing environments.
• Bachelor's degree in Science or Business; advanced degree preferred.

Benefits

• Full range of benefits including medical and incentive compensation.
• Opportunities for career growth and skill development.
• Engagement with cutting-edge healthcare technology.
• Dynamic and fast-paced work environment.
• Supportive team culture focused on success.